Terms of Service
Last updated: June 9, 2026
These Terms of Service ("Terms") govern your access to and use of the Gvardix application and related services at gvardix.com (the "Service"), operated by Terminal One d.o.o. through the Gvardix brand ("we", "us", or "our"). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.
1. The Service
Gvardix provides tools for spatial planning, cadastral parcel lookup, AI-assisted chat about building regulations and plans, comparison of preliminary architectural projects with spatial plans, Archviz image generation, property portfolio features, and the Property Guardian ("Čuvar nekretnina") monitoring service with email alerts about public hearings and plan changes relevant to saved properties. Features may require a free account, credits, a one-time pass, or a recurring subscription depending on the plan shown in the app.
AI outputs, market estimates, and plan summaries are informational only. They are not official cadastral, geodetic, legal, or architectural opinions. We may update, suspend, or discontinue features at any time with reasonable notice where practicable.
2. Accounts
You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. You may sign in with email, Google Sign-In, or Sign in with Apple where available. You must be at least 16 years old (or the minimum age required in your country) to use the Service.
3. Credits, passes, subscriptions and payments
Certain features require credits, a one-time pass, or a recurring subscription purchased through Stripe. Prices and included benefits are shown before checkout. Property Guardian requires an active recurring subscription unless we state otherwise in the app.
Credits and passes are consumed according to the rules shown in the app for each feature. Subscription benefits renew according to your billing period until cancelled. Except where required by law, purchases are final once delivered. We may change pricing or plan contents; changes apply to future purchases only.
4. Your content and property data
You retain ownership of content you upload or submit, including images, project files, parcel numbers, cadastral municipality data, and property details. You grant us a non-exclusive licence to host, process, display, transmit, and temporarily store your content solely to operate the Service, including generating AI responses, maps, visualisations, reviews, and alerts.
You represent that you have all rights and permissions needed for the content and property data you provide. You must not submit unlawful, infringing, harmful, abusive, or misleading material.
5. Property Guardian and alerts
When you add a property to Property Guardian, we use the parcel and municipality data you provide to monitor relevant public information and send email alerts when we identify items that may affect your property. Alert coverage depends on available public sources, manual review, and your subscription plan limits.
Property Guardian does not guarantee that every public hearing, plan change, notice, or deadline will be detected or delivered in time. You remain responsible for verifying official publications, deadlines, and decisions with competent authorities.
6. Generated content and temporary storage
AI responses, generated images, uploaded files, and other outputs may be stored temporarily to provide the Service. We do not guarantee long-term storage. Download and save important outputs to your own device or storage promptly.
7. Acceptable use
You agree not to abuse the Service, attempt unauthorised access, interfere with other users, scrape or reverse engineer the platform except as permitted by law, or use the Service for spam, fraud, illegal activity, malware, phishing, impersonation, or distribution of harmful content.
8. Termination
You may delete your account at any time from Settings. We may suspend or terminate access if you breach these Terms or if required for legal, security, reliability, or abuse-prevention reasons. Upon termination, your right to use the Service ends; sections that by nature should survive will remain in effect.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
10. Limitation of liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, content, property value, or goodwill. Our total liability for any claim relating to the Service is limited to the greater of (a) amounts you paid us in the twelve months before the claim or (b) EUR 50.
11. Governing law
These Terms are governed by the laws of the Republic of Croatia, without regard to conflict-of-law rules. Courts in Zagreb, Croatia have exclusive jurisdiction, unless mandatory consumer protection rules in your country require otherwise.
12. Contact
Questions about these Terms: support@gvardix.com. You can also use gvardix.com/settings/contact. For privacy requests, see our Privacy Policy.